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Strategic Planning Services

BCI helps organizations achieve breakthrough performance by developing executable strategies based on competitive insights. We tailor our broad portfolio of strategic planning services to unique client needs and industry circumstances:

  • Business plans
  • Business development plans
  • Customer relationship management (CRM) plans
  • Internal assessments
  • External assessments
  • Organizational strategy development

Benefits for Our Clients

We help adapt organizational functions and processes to respond to changing environments, grow the business and meet future challenges. Our strategic planning services provide a number of benefits:

  • Improved strategic planning
  • Enhanced competitiveness
  • Rapid responsiveness to market changes
  • Increased market share
  • Stronger service/product positioning


"Strategy must have continuity.  It can't be constantly reinvented." 

— Michael Porter, a leading
     authority on strategy

Experience in Strategic Planning

We have strong experience assisting organizations in advancing their mission, achieving their goals and capitalizing on opportunities. BCI's teams have provided strategic planning services at a variety of organizations, including: 

  • For a major systems integrator, assisted in developing and implementing a Client Organization Strategy Assessment (COSA). Conducted internal and external audits, a stakeholder analysis, strengths, weaknesses, opportunities and threats (SWOT) analysis and risk analysis. The COSA helped improve service and secure a $1.2 million contract extension with the firm's client.
  • For a large technology firm, conducted an analysis of a leading competitor's financial management system. Identified the advantages and disadvantages of the system to the firm's marketing department to enhance selling messages.
  • For the largest multiple listing service (MLS) firm in the nation, conducted an in-depth competitive analysis. Compared the strengths and limitations of a competitor's MLS and provided findings and recommendations to improve marketing and service offerings.
  • For a large military organization, collaborated with management and staff to develop business plans and balanced scorecards for the 31 operational units.  
  • For a large shipping enterprise, facilitated two off-site conferences to plan the transition to a new procurement system. Developed a strategic plan including guides for adopting the new system and new processes.   
  • For the Federal Aviation Administration, developed a Quality Assurance Surveillance Plan (QASP) with 21 performance, organizational and customer satisfaction metrics to evaluate the performance of an outsourced, multi-billion dollar flight services provider. 
  • For a Fortune 5 petroleum corporation, constructed elasticity of demand pricing models based on demographic information, gas volumes and other factors to improve the pricing and profitability of stations in 11 resale districts.
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